Our fees

It’s our belief that great financial advice should be transparent, fair, and genuinely worth every penny. Here’s an honest overview of how we charge – and, more importantly, why the value you receive goes far beyond the fee.

Fair, transparent fees that put you first

As a team, we work incredibly hard to ensure our fees are competitive and reflect the quality of advice and service you receive. Everyone here is committed to making sure that every pound you invest in our services is a pound well spent. That’s why we always start with a free, no-obligation initial meeting.

Your first chat with us costs you nothing and commits you to nothing. It’s simply a chance to talk, to ask questions, and to decide whether we’re right for each other. It’s our hope that through this, you’ll get some value out of your relationship with us before any fees are discussed or agreed.

Services shaped around you

Because every client’s situation is different, we don’t believe in one-size-fits-all pricing. Your financial plan is built around you – and that means your fee is as well.

Our charging structure is straightforward and transparent. For initial advice, we typically charge a fixed fee based on the complexity of the work involved – this is agreed with you upfront, so there are no surprises.

For ongoing advice and service, we charge a percentage of the assets we manage on your behalf. Your adviser will always explain exactly what you’ll pay, and what you’ll receive in return, before you commit to anything.

Initial advice

What’s included:
  • Agreeing your personal and financial objectives
  • Assessing your attitude to risk and capacity for loss
  • A thorough review of your existing plans, investments, and assets
  • Research to identify the right solutions for your circumstances
  • Tax planning, involving identifying opportunities to make better use of allowances and reliefs
  • Cashflow modelling to illustrate the potential impact of key decisions on your future
  • Coaching to help you develop your understanding of financial planning, so you can make better, more confident decisions
  • A personalised written report with clear recommendations
  • A face-to-face meeting to walk through those recommendations together
  • Implementation of your agreed plan, involving liaising with third parties on your behalf and carrying out all related administration tasks

Ongoing support

What’s included:
  • An annual review meeting with your adviser, followed by a summary of actions agreed
  • A review of your goals, objectives, and any changes in your circumstances
  • An up-to-date valuation of your investments and a review of how they’re invested
  • Fund switches and rebalancing where needed
  • Ongoing tax planning, involving making sure you continue to make full use of available allowances, including any changes in legislation
  • Retirement income planning, involving advice on drawing from your plans as efficiently as possible
  • A review of your investment platform to ensure it remains the best option for you
  • A brief written report confirming any changes made
  • Unlimited telephone and email access to your adviser, plus support from our administration team
  • Ad hoc meetings and additional valuations on request

The real value of financial planning

It’s natural to focus on what financial advice costs. But it’s equally worth considering what it’s actually worth. Study after study has shown that people who work with a financial adviser end up wealthier – but also that they tend to be happier, more confident, and more in control of their lives too.

According to a 2025 report by Standard Life, 67% of people who use a financial adviser say they have a clear vision for what their life will look like in five years’ time. Among those without an adviser, that figure drops to just 39%. That’s not a small difference, but a radically improved relationship with your own future. And that, more than anything, is what we’re here to help you build.

Kind words from our clients

These real people took time out of their day to sing our praises. See for yourself what they had to say about the service they received from our team.

Vouchedfor is an independent platform that connects people with trusted financial advisers and planners across the UK. It allows clients to leave honest, verified reviews based on their personal experience. Our client feedback is verified and reflects real experiences, giving you complete confidence in the quality of our advice, our service, and the long-term relationships we build. Read our reviews by clicking on the logo below.

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James Phee profile picture
James Phee
February 16, 2026
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I just wanted to share how great Ben Horsfield at Suttons has been in arranging my mortgage. He was incredibly helpful, attentive to detail, and supportive throughout the entire process. I was purchasing a particularly tricky property, and without Ben’s skill set, experience, and genuine determination to make it work, I truly believe I wouldn’t have been able to complete the purchase. Thank you, Ben, for all your hard work and dedication, it’s hugely appreciated. Would definitely recommend
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Brooks Kenny profile picture
Brooks Kenny
January 30, 2026
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Suttons supported me recently with arranging a rate change on my current mortgage. They were friendly and responsive, taking my needs into account and resolving with speed and efficiency. Would recommend.
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Craig Macleod profile picture
Craig Macleod
January 15, 2026
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Ben & Alex were outstanding from start to finish. They were professional, knowledgeable and made the whole process feel straightforward and stress-free. The team were always quick to respond, proactive in finding the best options for my situation, and I felt fully supported throughout. I would highly recommend them to anyone looking for expert, reliable mortgage advice.
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Ali Datardina profile picture
Ali Datardina
December 9, 2025
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I highly recommend Ben Horsfield for anyone needing assistance with mortgages or financial protection. As Head of Mortgage Services, his expertise really shows. He was incredibly fast and prompt with all his replies, making the whole process much smoother for us. Additionally, everyone he recommended us to has been fantastic to work with. A truly professional and efficient service—thank you, Ben!
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Eddie Chan profile picture
Eddie Chan
November 21, 2025
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Ben was very helpful, very quick response even during weekends. Knowledgeable, efficient, and supportive throughout the whole mortgage process. Couldn’t have asked for a better brocker!
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S Abrol profile picture
S Abrol
November 21, 2025
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The team here are fantastic. Went to see Ben and since I’ve been all my requirements being sorted very efficiently. Highly recommended. Thank you
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Dr Wilson profile picture
Dr Wilson
November 14, 2025
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’ve had an excellent experience working with Saf as my financial advisor. From the very beginning, he took the time to understand my goals, explain every option clearly, and create a personalised plan that actually feels achievable. What really stands out is his friendliness, approachability, professionalism, communication and responsiveness. I always feel confident knowing my questions will be answered quickly and thoughtfully. Saf doesn’t just manage numbers; he genuinely cares about helping clients build long-term financial confidence and security. Since working with him, I’ve seen real progress toward my financial goals and have gained a much better understanding of my investments and future planning. I highly recommend Saf to anyone looking for trustworthy, knowledgeable, and proactive financial guidance. Thanks to Saf, I feel way more confident about my financial future (and my family's). Highly recommend to anyone looking for a friendly, knowledgeable, and trustworthy financial advisor!
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Louise profile picture
Louise
October 8, 2025
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Ben was very helpful, and proactive in pushing the service forward. Can highly recommend.
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Tim profile picture
Tim
September 6, 2025
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Used Suttons for 9 years and quite honestly, totally recommend them. Saf is brilliant and is just like one of the family. He totally understands my approach to money and how it differs from my wife’s. Professional, calm, unflustered, he always leaves me feeling 100% confident with his suggestions and advice. And that retirement is closer to reality than I dare hope. 5 well deserved stars.
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Matt Townley profile picture
Matt Townley
September 3, 2025
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Superb customer service. Suttons have a really friendly, helpful and knowledgeable team across all aspects of wealth management, mortgages and protection. I would 100% recommend

Keeping you in the know

At Suttons, we’re all about doing what’s right by you. That’s why we share our expertise freely, with handy resources so you can be better informed.

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